As your real estate business grows, it’s essential to invest in the resources that will help it prosper. After all, you have to spend money to make money.
You know that the way to make money is by keeping the phone ringing. But, who is answering calls from these individuals? Maybe you’ve hired someone, or you do it yourself.
If you’re counting on yourself or someone else, chances are leads are slipping through the cracks or not being properly handled. This where an answering service may be able to help take your business to new heights.
Specifically, an answering service consists of a professional in an off-site location answering all of your firm’s phone calls and relaying the information from the call to the appropriate individual.
Value of an Answering Service for Real Estate Investors
One of the great things about a good answering service is that it truly serves as an extension of your real estate investing operations.
While it’s true that the professional answering the phone is off-site, the individual making the call would never know it, as they’re trained to answer the phone like a member of your team.
Typically this service is much more effective than having agents or other non-receptionist employees answer the phone. An answering service for real estate investors is like having a trained employee record and relay information to you as people call.
There’s no guessing game involved when you use an answering service. You eliminate blind transferring of calls, instructing callers to hold or making callers leave voicemail messages.
An answering service for real estate investors can also function as an appointment-setter like scheduling showings, putting out reminder calls, giving directions to properties, etc.
Benefits of an Answering Service for Real Estate Investors
Worry less about answering calls, even administrative tasks, and focus more on moving properties. Juggling phone calls and desk work is no longer an issue when you use an answering service for real estate investors.
Capturing leads and booking appointments is crucial for your business and every call you get is a potential lead. A phone answering service can capture incoming leads and book more appointments to help your business grow.
Complete 24/7 Coverage
There’s an opportunity to have your business covered beyond the normal 9 to 5 workday. This can help ensure that you’ll never miss a call or lose out on a potential deal.
An answering service for real estate investors is more affordable than employing a professional to solely answer phone calls. Using this type of service frees up any existing receptionists to more revenue-generating positions that support investors.
Factors to Consider When Choosing The Best Answering Service for Real Estate Investors
There are various factors to consider when deciding on the best answering service for real estate investors.
Services & Features
Before you can really pin down an answering service, you have to take stock of exactly what you need out of a service.
We suggest starting with the core services that an answering service for real estate investors can provide and working your way up to more comprehensive coverage if it becomes a good arrangement.
It’s also important to work with an answering service that offers complete, comprehensive coverage. Even if you don’t need all the bells and whistles now, you can add them individually should you need them later.
The cost of an answering service varies based on how long you need someone answering the phones and what exactly you need them to do for you.
Generally, the cost should be pretty affordable, but be wary of estimates that seem “too” affordable. That’s because you likely won’t be getting the same level of service that you would from a quality and reputable answering service.
In other words, don’t shoot for the lowest estimate you receive. Always do thorough vetting to ensure that you’ll be getting the best answering service for real estate investors.
You know what they say about real estate – it’s all about location.
Since the best answering service for real estate investors should serve as an extension of your business, the professional answering the phones should reflect your location.
For example, if you’re in an area with an affluent Spanish speaking population, it would behoove you do to business with an answering service that can help Spanish speaking clients.
Remember, even though an answering service professional isn’t actually answering the calls from your physical location, anyone who calls should never get the impression that the arrangement is so.
Like we said, you want to make sure that the answering service you work with reflects your business and your location to appeal to the widest range of clientele.
The best answering service for real estate investors will have thoroughly trained professionals answering the phones.
Be sure to ask how the professionals they assign to your business will be trained. You’d be surprised that many services allow you to have a say since the professionals should act as an extension of your business, appearing as one of your employees.
Look for an answering service that trains professionals to perform exceptionally on behalf of your business and your interests.
Selecting the Best Answering Service For Real Estate Investors
Whether you want to grow your own real estate investing business, or need to get a better handle on a bustling investment group, utilizing an answering service is an ideal way to take your operations to the next level.