There are a number of service providers that offer phone answering services to businesses. On the surface, all providers may seem the same. But, it’s important that you take a closer look at your phone answering service provider’s actual services offered, their quality of service, and their track record helping other companies like yours. We’re confident that, when you examine these areas more closely, you’ll see that Keener Communications is the best phone answering service for growing and improving your business.
Keener Communications Provides Services To Help You Grow
Whether you’re just starting to grow, you’re trying to keep up with seasonal business, or you’re just addressing general business improvement issues, it can be difficult to determine the best way to keep your company moving forward without losing business and without driving up expenses. That’s why the services from Keener Communications are so helpful. You’ll find a number of services developed to help you manage your business along with flexibility that you won’t find with other providers. Here are the most popular services we provide:
- 24-Hour or After-Hours Answering Service and Call Center
- Virtual Receptionist Services
- Lead Capture & Direct Response Services
- Phone Call Overflow Assistance
- Employee Time & Attendance Tracking
Get High Quality Service With Keener Communications
Any phone answering service provider can say they offer high quality service. But, we have the proof that we’re more than just a subpar call center in a place far, far away. Since 2006 & 2007, Keener has been presented with two meaningful awards every single year for excellent phone answering service.
Independent judges are contracted by ATSI to evaluate message telephone answering services over a six month period. The criteria for scoring include: the caller experience, courtesy, response time, accuracy and overall service to their clients.
The Award of Excellence program is a ‘mystery caller’ program that offers CAM-X members the opportunity to have their call center agents evaluated by an independent panel of judges, over a 6-month period.
Keener Communications Has A History Of Helping Businesses Like Yours
Keener Communications has helped businesses across many different industries – from medical offices to realtors and marketers. Because our services are flexible, customizable, and billing simplified, most businesses find that it’s easy to add any number of our services and get started. Here’s what some of our past customers have said about their experience with Keener Communications:
When we get accredited by ACHC and they check on our after-hours on-call procedures, Keener has always been there and done a great job. We’ve worked with them for 20 years and know we can rely on them to give excellent service to our patients and on-call staff.
President at Health First
The number one thing I look at when choosing a vendor for any area of business, is service. They have to give excellent service and be efficient. When our patients and clients call after hours, Keener does a great job of representing our company by continuing to provide excellent and friendly service.
Founder & CEO at a 14-location Home Health Care and Hospice Agency
Choose Keener Communications For Your Phone Answering Service Needs
When you need phone answering services to improve your business – whether it’s a seasonal demand or long-term solution – you can trust the experience, high-quality service, and flexibility of an award-winning phone answering service in Keener Communications. To get more information on how you can get started, call 804-200-5696 today.