It’s a great time to be in the wedding and events industry. As the economy continues to improve, people are becoming more comfortable spending money on weddings and events in order to achieve and capture that “perfect day” everyone seeks.
While getting more business is great, it can also lead to growing pains that could negatively impact your ability to provide high quality service to your customers. When this happens, you’ll want to find ways to relieve those growing pains while continuing to take advantage of the new business. The easiest and most effective way to do that is to delegate parts of your business that can be done by others, allowing you to show up to weddings and other events to keep the business running and moving forward.
That’s where Keener comes in – we will provide you with comprehensive wedding professional answering services, with features and benefits that include:
- Time savings through improved efficiency
- More attentive and timely service to your customers
- Get 24×7 service without being tied to an office
- No more dealing with annoying, time-consuming solicitation calls
- Better organization through phone call documentation
What Type Of Wedding Professionals Use Phone Answering Services?
These custom wedding professional answering services will work for a wide range of wedding professionals, from wedding planners to tent companies. Whether you just started your company on the side and you’re growing quickly or your company has been in the industry for years and needs seasonal assistance, Keener has a phone answering service that will work for you.
DJ Answering Service
Many DJ companies are made up of just one or two people and oftentimes it starts as a second job. But good DJs get busy quickly once the word is out and, since there’s only one of you, it’s easy to get overwhelmed and fall behind on phone calls, consultations, and even events. Keener has the perfect phone answering services that will enable you to keep up with customers, calls, and allow you to do what you do best – DJ!
Photographer Answering Service
Whether you’re a veteran wedding photographer looking to expand your business or you’re new to the industry and getting busy, being a good wedding photographer is a highly value skill and it’s easy to get busy when wedding season comes around. With Keener, you can get customized phone answering services that will work for your business, so you’re ready to get busy but don’t have to worry if you face a slow season.
Wedding Planner Answering Service
As a wedding planner, you’re used to juggling tasks and running the show. But, that doesn’t mean you don’t get busy just like everybody else. If your business is taking off and you’re spending more time managing phone calls than directing brides and grooms, it may be time to try a phone answering service. Keener’s answering service will manage those tasks that are holding you back and allow you to keep your business moving forward.
Tent Company Answering Service
It’s your job to provide clients with the best, most reliable products and services for weddings and other events – ensuring that heads are covered, weather is held at bay, and people are able to enjoy themselves in a predictable environment. Tents play an integral part of a successful event setup and, if you’re providing good products and reliable services, you’ll probably experience increased business, especially around wedding season. To manage that traffic in a way that allows you to move forward and grow rather than being limited by time and personnel, you can utilize phone answering services from Keener.
How do I get my calls to your answering service? Do I have to forward my phones to you 24X7 or just after-hours? Does Keener Communications provide a phone number for me?
Depending on the needs of your business, you can setup your call forwarding in several ways:
- Forward your phones to the answering service when you leave for the day and we can handle everything from there, so when you’re done for the day, you’re truly done
- Setup overflow routing with your phone service provider so that if you can’t answer, your callers don’t get left with voicemail (most people won’t leave one)
- Setup overflow routing during the day and forward directly to our answering service
- Keener can provide a toll-free and/or local number for you
How much will I pay for my wedding professional answering service account?
All businesses are different and the cost of having an answering service depends on what you’re looking for. Our clients pay an average of $400 per billing period. But, we have clients who pay less than $100 and clients who pay a lot more. As an answering service, we basically deal in labor and therefore bill for ‘agent work time’. So, there are two main factors that will determine your costs. The first is your call volume. Obviously, the more calls we take, the more it will cost. The second factor is the scope of work. We can simply take a message and text or email it to you or we can provide a much more comprehensive solution depending on what you’re looking for. Read more about the services we provide or contact us for a free quote today.
What other types of answering services might help my business?
Some of the services we provide today were developed through back and forth question and answer sessions with clients who had unique needs and problems. If you have questions about how we can help your business, please ask and we may be able to develop a customized solution just for you. Our most common services include virtual receptionists, order taking, appointment setting, time and attendance tracking, and customer support. Contact us today for more information or to get started today.