Real Estate Phone Answering Service

The Keener real estate phone answering service will make a tremendous impact on your business. Our answering service has continued to bring success to thousands of realtors around the country for over 20 years. We go beyond answering calls, find out what else our real estate phone answering service includes.

Having a great answering service will make a tremendous impact on your business.  We’re familiar with the fast-paced nature of the real estate industry and the importance of having a live answering service.

Whether it’s another agent trying to set up a showing for your real estate listing, an interested buyer who could be a lifelong client or a seller looking to list their home with you; that call is the lifeblood of your business. That’s why we provide a customer service experience above and beyond what others can offer.

With answering service from Keener, you can count on:

Fast answer times

A real estate receptionist will be available 24/7 for your convenience and the convenience of your customers.

Professional representatives

We are not just a real estate call center, we are a group of well trained professionals with years of experience providing answering services for real estate investors, realtors, and property managers.


We have been providing answering services for so long that accuracy is second nature to us now.

On-time delivery of messages

Rest assured that we will have your messages delivered to you in a timely manner and presented in a way that is clear and concise.

Working in the Real Estate Industry, why do I need an answering service?

Your buyers and sellers will be much happier if they don’t get stuck in your voicemail all the time. Having a live call answering service is like providing a real estate receptionist for all your realtors 24/7, but much cheaper. If you’re a realtor out on your own, it’s important that your clients and referrals reach a live person when they call you. It’s expensive to hire a receptionist, but with our virtual answering service, you can get many of the benefits of a receptionist for a fraction of the cost.

How much will a live answering service cost my real estate agency?

All businesses are different and the cost of having an answering service for your real estate business depends on what you’re looking for. We have clients who pay less than $100 and clients who pay a lot more. Our clients pay an average of $400 per billing period. To get an accurate estimate based on your business, submit our no-hassle quote request form.

In order to bring you the very best price, we only bill for ‘agent work time’.  So, there are two main factors that will determine your costs.  The first is your call volume.  Obviously, the more calls we take, the more it will cost.  The second factor is the scope of work.  We can simply take a message and text or email it to you or we can provide a much more comprehensive solution depending on what you’re looking for.

How do I get my calls to come to your answering service?  Do I have to forward my phones to you 24/7 or just after-hours?  Does Keener Communications provide a phone number for me?

Depending on the needs of your business, you can setup your call forwarding in several ways:

  1. Forward your phones to the answering service when you leave for the day so we can take all your after-hours calls.
  2. Setup overflow routing with your phone service provider so that if you can’t answer your phones during the day, they route to our answering service and we can answer them for you.
  3. Setup overflow routing during the day and forward directly to our answering service when you leave for the day so your clients don’t hear extra ringing before their call is answered at Keener Communications.
  4. Keener can provide a toll-free and/or local number for you.

What other types of answering services might help my business?

Some of the answering services we provide today were developed through back and forth question and answer sessions with clients who had a unique problem. If you have questions about how we can help your business, please ask and we may be able to develop a customized solution just for you. Our most common service for real estate agents is our virtual receptionist service.   Review all of our answering services for even more information.