Keener Communications Featured In The Richmond Times-Dispatch

The Richmond Times-Dispatch published an article about Keener Communications on August 3, 2014. The article explained our company’s history and services with details provided by owner, Jannemieke Keener. Also featured were several positive quotes from Keener clients who have been pleased with the level of service provided.


Henrico County-based Keener Communications provides 24-hour telephone answering services as well as inbound call center customer service 365 days a year.

“Many of our customers such as medical offices respond to emergency service calls,” says Jannemieke Keener, who founded the company in July 1985.

The services that Keener Communications provides help businesses take care of their customers, she said.

“Consumers don’t like voice mail jail,” she said, noting the frustration consumers feel when they can’t talk to a live person. “People often treat phones like a necessary evil, but it’s a competitive advantage to have the phone answered live. We say that opportunity doesn’t knock, it rings.

Visit the Times-Dispatch website to read the full article.