Who We Are – Award Winning Call Center Service Since 1985

Our Answering Service Background

Keener Communications, Inc. is a 24X7 telephone answering service and inbound call center service. Since being started by Jannemieke Keener in 1985, Keener has won numerous awards for service and leadership in the industry. Coming from the hospitality industry and working for a high-end hotel, Jannemieke carried those tenets of customer service with her into the answering service business.

Why Choose Keener For Your Call Center?

What sets us apart is our ability to deliver first class service backed up by measurable call statistics. We offer a variety of customized solutions to best meet the needs and goals of our clients.

Vision

Our Vision is to enhance the lives of others and be a vibrant industry leader.

Mission

Our Mission is to build prosperity for our clients and team members by creating exceptionally positive human interactions.

Core Values

Dedication to Our Team
Pride in Our Work
Humility in Our Actions
Joy in Our Environment

Culture

At Keener, our culture is a top priority. In fact, there is a committee whose job it is to constantly think of fun things to do around the office and ways to give back to our community. We believe that if we take great care of our teammates, then they will take great care of our clients and callers.

Keener Core Values Statement and Supporting Behaviors

We are committed to raising the standards of excellence through:

Dedication by our Live Answering team

  • Be Reliable
  • Be Considerate

Pride in our work

  • Take Ownership
  • Take Initiative

Humility in our actions

  • Value Others
  • Value Feedback

Joy in our environment

  • Celebrate Originality
  • Celebrate Positivity