Keener Communications experience with the medical profession is vast. We understand that answering the phones in a timely, efficient, and professional manner is a critical part of operating a medical practice. Whether you need an after-hours answering service, or you need backup support for calls during operating hours, our experienced team of professional representatives will handle your calls with care. We also provide the digital tools to manage your on-call schedules and listen to messages (video tutorials for online portal).
Medical Offices Served
We routinely handle calls for the full spectrum of medical professionals. This certainly includes family medicine or pediatric medical offices, in-patient and out-patient surgeons, dentists, medical centers, and orthopedic doctors. The size of your practice makes no difference to Keener. We’re equipped to answer calls for offices of one just as well as offices with dozens of doctors.
HIPAA Compliant Answering Service
With HIPAA compliant secure messaging, your providers can receive all the detailed information they need and can even communicate back to our agents via text so they don’t have to waste time calling us if they don’t want to. In compliance with all rules and regulations, we’ll ensure patient information is handled with care and confidentiality.